What information do we collect?
Information You Provide – We and our service providers collect any information you provide when you use the Application, including when you create an account for yourself or other users, fill out a form, respond to a survey or communication, upload media or documentation to the application, or order a product or service. The information you provide us can include, but is not limited to, your name, email address, phone number, title or other details, and similar details about other users for whom you may create an account.
Information Automatically Collected From You – We and our service providers may automatically collect certain technical information from your computer or mobile device over time when you use the Application, such as your Internet Protocol address, your browser type, your operating system, search requests, search results, Application usage data, equipment data, and suggestions based on user actions. Some of this information may be collected through the use of “cookies.” Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Precise Real-Time Location Information – The Application may collect precise information about the location of your mobile device, but only with your express consent. Once you have consented to the collection of the precise location of your mobile device, you may adjust this consent by managing your Location Services preferences through the settings of your mobile device.
How do we use your information?
We may use the information we collect from you in the following ways:
- to provide you with products, services, or information you request;
- to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- to respond to your customer service requests and to communicate with you regarding your account, orders, or use of the Application, including by live chat, email, or phone;
- to process your transactions;
- to deliver marketing communications, promotional materials, or advertisements that may be of interest to you;
- to allow us to improve the Application and the services we provide, such as by better tailoring our content to our users’ needs and preferences;
- to generate and analyze statistics about your use of the Application;
- to protect our rights, the integrity of the Application, or your safety or the safety of others; and
We may also combine or aggregate any of the information we collect through the Application for any of these purposes.
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How do we disclose your information?
We may also provide non-personally identifiable information that we collect through the Application to third parties for marketing, advertising, or other uses.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org. Alternatively, you may follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Notwithstanding the above, inCTRL Solutions will not intentionally access videos, images, documentation, or schedules uploaded to the Application that are not associated with equipment manufactured by inCTRL Solutions, its affiliates, or subsidiaries. inCTRL Solutions has contracted with a third party company, “Biztech Consultancy,” to host those documents separate from the materials related to inCTRL Solutions equipment. It is the responsibility of the users of the Application to ensure they follow proper protocols and regulations regarding sharing of their drawings and documents.
Data gathered from the eWon devices will be stored on inCTRL Solutions’s cloud hosted servers. inCTRL Solutions can provide separate documentation for how the data is gathered. Only internal employees and users authorized by the admin user will have access to this data.
2825 East Cottonwood Parkway – Suite 500
Cottonwood Heights, UT 84121
Last Edited on September 22, 2021